Key takeaways
- Unlimited Monthly Traffic means we do not bill you per visitor, and a busy month does not shut the site off.
- Disk is still measured in gigabytes. A full mailbox can stop the site while the visitor line still looks quiet.
- A higher performance tier helps a rush of people trying to pay or book. It does not fix a plugin that is looping.
Our WordPress cards say Unlimited Monthly Traffic. That line means what it says. We do not bill you per visitor, and a busy month does not shut the site off. A lot of hosting ads use the same word for disk, for mail, and for how hard one site can work at 2:00 PM. Those are different meters. Mixing them up is how a true sentence starts to feel like a lie.
We meter disk. We do not meter visitors.
| WordPress hosting plan | Disk | Mailboxes | Monthly traffic | Performance label |
|---|---|---|---|---|
| Basic plan | 10 GB | 2 | Not metered | Base |
| Starter plan | 55 GB | 20 | Not metered | Standard |
| Business plan | 75 GB | Unlimited | Not metered | Increased |
| Pro plan | 100 GB | Unlimited | Not metered | Maximum |
Those numbers are the live WordPress hosting cards, not a footnote. Disk is in gigabytes. Traffic is the line we do not meter.
Mail is not traffic
Mailboxes are counted on the WordPress Basic plan and the WordPress Starter plan. Unlimited mailboxes on the WordPress Business plan and the WordPress Pro plan is a different sentence from unlimited traffic. It is also not a promise that one inbox can grow until it eats the disk. Old newsletters are still files. Files take the gigabytes in the table. When those are gone, the site and the mail stop together. The visitor graph can still look quiet.
The ceiling that is not on the traffic line
Shared hosting, including ours, limits how much work one account can do at once. The cards call that Base, Standard, Increased, or Maximum. We do not print a processor count next to it. People shop that number and still cannot tell you why the contact form died.
A five-page Connecticut site usually goes down for a dull reason. A plugin is looping. Checkout got a rush. Someone tried to send a newsletter through the website’s own mailer. The visitor meter never says over. The site just stops answering. Disk space can still be free. That cap is there because other sites are on the same machine. One account does not get the whole box. It is not a surprise invoice.
Some hosts print unlimited disk and then suspend the account for file count, or for mail, or for a busy hour. They earned the “unlimited is a myth” headline. We print the disk number. We do not meter monthly traffic. Those are different promises. Read the card.
What the traffic line does not cover
Mail, disk, and how hard the site can work at once are separate meters. A quiet visitor graph does not mean the mailbox has room, or that a looping plugin will keep answering.
When the traffic line is enough
A service site with a contact form, a menu, and a normal month of mail will not hit that work cap. Unlimited traffic is the right description. You should still read the second price. The intro rate is a discount with an end date, which is a different kind of unlimited. We already wrote that in compare hosting on the renewal price, not the intro rate.
When you are already hitting it
If the site drags only while people are trying to pay or book, a higher performance tier can be the right move. If it drags because a pile of plugins is doing one job, a bigger plan just hosts the mess at a higher price. Those two look the same on a phone. They are not the same ticket.
Open a ticket from the client area and send the domain. A screenshot of the traffic graph is optional. It rarely tells us which of those two problems you have. If the pain is mail landing in spam rather than the site falling over, that is a different problem: why business email lands in spam.
